At ScoreCampus, we value and respect your privacy. This Privacy Policy is intended to provide transparency regarding the collection, use, and protection of your personal information when you use our services. We also explain your rights regarding your personal data and describe the steps we take to ensure secure data handling.

1. Information We Collect

We collect personal data to deliver our educational services and enhance your learning experience. We describe below the types of personal data we collect and how we use each.

A. Recording Data

1. Types of Data Collected: Interaction data, session records, and user engagement metrics.
2. Purpose: To facilitate continuous and engaged learning. The data allows learners to refer to content and track their educational progress.
3. Necessity: Essential for delivering personalized educational content and monitoring learning outcomes.

B. Financial and Payment Data

1. Types of Data Collected: Credit Card Number, Expiry Date, CVV, Email Address, Mobile Number, and Relationship with Child (for learners).
2. Purpose: To process payments for monthly or annual subscriptions for learners and/or learning guides.
3. Necessity: Necessary for processing transactions and billing purposes for the payee, which may be a parent or guardian or an individual joining as an educator.

C. Other Personal User Data

1. Types of Data Collected: Academic Qualifications, Work Experience, Mobile Number, and Email Address.
2. Purpose: To create comprehensive learner, learning, and parent portfolios for feedback purposes, allowing us to provide personalized learning experiences.
3. Necessity: Essential for managing and monitoring educational progress within the platform.

D. Data Collected from Minors (Under 16)

1. Types of Data Collected: Academic Qualifications, Work Experience, Mobile Number, and Email Address.
2. Purpose: To build a portfolio for educational purposes and track progress in compliance with parental consent.
3. Necessity: Required for compliance with child protection laws and to provide educational tracking for minors.

2. Data Use and Purpose

We use the collected data for the following purposes:

1. To provide our educational services, including subscriptions and content delivery.
2. To improve and personalize the user experience based on learning progress and preferences.
3. To communicate important updates, including service changes, promotions, and relevant offers.
4. To ensure the safety and security of the platform by monitoring and responding to user activity.
5. To process payments for subscriptions and memberships.
6. To create personalized learning portfolios for users and provide meaningful feedback to parents or guardians.

3. Third-Party Data Collection

We do not collect any data from third parties in violation of laws. If we do, we ensure that such data is collected lawfully, and we disclose our data collection practices to the users. We take all necessary steps to maintain transparency.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, accounting, or reporting requirements. Data will be retained until the user cancels their subscription, revokes the app’s access, or requests deletion.

5. Data Disclosure

1. Third Parties: We may disclose your data to trusted third-party service providers to enhance our services. These third parties include payment processors, communication platforms, and educational partners.
2. Legal Compliance: We may also disclose personal data when required by law, in response to legal requests, or to protect the rights, property, or safety of ScoreCampus, its users, or others.

We do not sell or share your personal data for advertising, marketing, surveillance, location tracking, or profiling purposes. Your data will not be used for any unauthorized activities.

6. User Consent

By using our app, you consent to the collection, processing, and storage of your personal data as outlined in this Privacy Policy. If you wish to withdraw your consent, you may cancel your subscription and request data deletion from our platform at any time.

7. Data Subject Rights

You have certain rights with respect to your personal data, including:

1. Access: You can request a copy of the personal data we hold about you.
2. Correction: You can correct any inaccuracies in your personal data.
3. Deletion: You can request the deletion of your personal data, subject to certain limitations (e.g., when retention is required for legal obligations).
4. Objection: You may object to the processing of your personal data for certain purposes.

To exercise these rights, please contact us using the details provided below.

8. Security of Data

We take the security of your personal data seriously. We employ a range of technical, physical, and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and regular security audits.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. We encourage you to take steps to protect your own personal data, such as using strong passwords and ensuring your login credentials are kept confidential.

9. Cookies and Tracking Technologies

Our app may use cookies or other tracking technologies to enhance user experience and analyze usage patterns. We provide adequate disclosures regarding the use of cookies and their purpose.

You can manage or disable cookies through your browser settings, but doing so may affect your ability to use some features of our services.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of significant changes by posting an updated version of the policy on our website.

11. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please reach out to us using the following contact details:

1. Email: support@scorecampus.com
2. Website: www.scorecampus.com

You may also contact us directly through our app for assistance.

This Privacy Policy provides important information about how we collect, use, and safeguard your data. By using our app, you agree to the terms outlined in this document and consent to our data practices as described.